G R I E V A N C E

"Fairness, Justice, and Resolution"

×
+251-58-227-1280 info@injibarapoly.edu.et Injibara, Awi Zone, Ethiopia
Visit our campus:
Injibara, Awi Zone, Ethiopia
Office Hours:
Mon-Fri 8am-5pm
Email us at
info@injibarapoly.edu.et
Call us
+251-58-227-1280
Schedule a Visit

Grievance Hearing

Fairness, Justice, and Resolution for All

About Grievance Hearing

Ensuring Fairness and Justice for All Community Members

The Grievance Hearing Committee at Injibara Polytechnic College serves as an essential mechanism for addressing concerns, complaints, and disputes within our academic community. We are committed to providing a fair, impartial, and confidential process for resolving issues that may arise among students, faculty, and staff.

Our committee operates with the highest standards of integrity and transparency, ensuring that every voice is heard and every concern is given proper consideration. We believe that a healthy academic environment requires effective conflict resolution mechanisms that uphold the rights and dignity of all community members.

The Grievance Hearing process is designed to be accessible, efficient, and respectful, providing a structured approach to conflict resolution while maintaining the college's commitment to academic excellence and community welfare.

Grievance Hearing Coordinator

Your point of contact for concerns and disputes

Dawit Addis
Dawit Addis
Grievance Hearing Coordinator
Addisdawit23@gmail.com
0938229627
Injibara Polytechnic College Main Campus
Office Hours: Monday-Friday, 8:30 AM - 5:00 PM

As the Grievance Hearing Coordinator, I am dedicated to ensuring that every member of our college community has access to a fair and impartial process for addressing concerns and disputes. My role is to facilitate communication, mediate conflicts, and guide individuals through our established grievance procedures.

I understand that raising concerns can be challenging, and I am committed to creating a safe, confidential environment where all parties feel heard and respected. Whether you are a student, faculty member, or staff, I am here to help navigate the grievance process with sensitivity and professionalism.

"Every voice matters, and every concern deserves thoughtful consideration. Our commitment is to fairness, transparency, and respectful resolution for all."

I encourage anyone with concerns to reach out directly. All communications are treated with strict confidentiality, and I will work diligently to ensure that your matter receives the attention it deserves while upholding the principles of natural justice and institutional integrity.

Grievance Resolution Process

Step-by-step procedure for addressing concerns

1
Informal Resolution
Attempt to resolve the issue directly with the involved party through open communication and dialogue before filing a formal grievance.
2
Formal Complaint
Submit a written grievance to the Grievance Hearing Coordinator, detailing the nature of the concern and desired resolution.
3
Preliminary Review
The coordinator reviews the complaint to determine jurisdiction, appropriateness, and whether informal resolution is still possible.
4
Committee Formation
If necessary, a grievance committee is formed with impartial members to hear the case and make recommendations.
5
Hearing Process
A formal hearing is conducted where all parties present their perspectives, evidence, and witnesses if applicable.
6
Decision & Resolution
The committee deliberates and issues a written decision with recommendations for resolution and any necessary actions.
7
Appeal Process
If unsatisfied with the outcome, parties may appeal the decision through established institutional appeal procedures.
8
Implementation & Follow-up
Ensure that decisions are implemented and conduct follow-up to verify resolution and address any ongoing concerns.

Types of Grievances Handled

Common concerns addressed through our process

Academic Concerns
Grade disputes, assessment fairness, course content issues, academic policies, and faculty-student conflicts related to academic matters.
Interpersonal Conflicts
Disputes between students, faculty-staff conflicts, harassment concerns, bullying, and other interpersonal relationship issues.
Employment Matters
Workplace disputes, contract issues, promotion concerns, workload disputes, and other employment-related grievances for staff and faculty.
Campus Environment
Facilities issues, accommodation concerns, campus safety, accessibility matters, and general campus environment complaints.
Policy Interpretation
Disputes regarding interpretation or application of college policies, procedures, rules, and regulations.
Discrimination & Harassment
Concerns related to discrimination, harassment, equity issues, and violations of human rights within the college community.

Submit a Grievance

We're here to listen and help resolve your concerns

Grievance Submission Form